Shipping & Handling
We take great pride in shipping each batch of MMclay tableware with the most recyclable and eco-friendly materials possible. While much more expensive, we feel strongly against packing peanuts and other harmful plastic products.
Each piece is carefully wrapped, packed and securely boxed, and each box is then wrapped (in either bubble wrap [last resort] or using paper, depending on the weight/fragility), and double-boxed according to industry standards - a must in order to insure the precious cargo!
Domestic Freight Shipping:
We use FedEx freight boxes for most domestic shipping. For more information, please email me directly.
In the event that there is damage in transit, have no fear, we will handle all claims and promptly send you a replacement piece free of charges. Simply send us a picture of the damaged item(s), as well as images of the outer packaging, any damages to the box, and images of the packaging. We will take care of the rest.
If you have any questions or specific needs regarding shipping, feel free to email me directly. Thank you!